Westell-technologies IVX S-Class Manuel d'utilisateur télécharger pdf (Page 31)

IVX S-Class Administrator’s Manual Function 6: Recording

E.1

Function 6: Recording

Function 61: Re-record main greeting

The main greeting prompts are re-recorded here.

Recording a prompt

1. Practice the prompt by recording and re-recording (start and stop by pressing 1).

2. When satisfied with its quality, press # to confirm.

• Day main greeting — Plays to callers if the auto attendant is programmed to answer in day mode.

Press 1 to re-record.

Default: “Thank you for calling. Please dial the extension number of the party you wish to reach or

dial 0 for the operator.”

• Night main greeting — Plays to callers when the system is in night mode. Press 2 to re-record.

Default: No recording.

Note: See also “Holiday main greeting” under “System prompts,” below.

System prompts

• Busy (530) — Plays to the outside caller if an extension is busy.

Default: "That extension is busy.”

• No answer (531) — Plays to the caller if an extension does not answer.

Default: "That extension does not answer.”

• Hold (532) — Plays to the caller who makes a menu selection or enters an extension number.

Default: "One moment, please.”

• Q/Z (534) — Plays to a caller who has selected an alphabetic directory; instructs the caller to press 1

for the letters Q or Z since these two letters do not appear on the phone keypad; plays at the end of

the first directory prompt (but only if a name in the directory starts with a Q or Z).

Default: "For the letters Q or Z, use key number 1.”

• No names matched (535) — Played to the caller if, in a directory branch, the first letter he/she

selected does not have any names associated with it, or if he/she has listened to all of the names

played and has not made a selection. After playing the prompt, the IVX system forwards the call to

the extension, branch or mailbox as programmed in call forward no response.

Default: "No names matched; one moment please.”

• End of message (537) — Plays after a caller leaving a message presses 1 to stop recording; the

prompt then tells the caller his/her options.

Default: “To continue this recording, press 1; to return to the main menu, press 8; or, if finished,

press



and hang up.”

(Continued)

1 2 ... 26 27 28 29 30 31 32 33 34 35 36 ... 40 41

Pas de commentaire

Westell-technologies IVX S-Class Manuel d'utilisateur Page 31